Exchange and refund
Return and Exchange Policy
Dear Customers,
We value your trust and strive to provide high-quality products and services. However, please be informed that in accordance with our policy, we do not accept returns or exchanges. This rule applies to all products purchased from us, including boats and related accessories.
Reasons for this policy:
Product Condition:
- Boats and watercraft are subject to wear and tear upon use, making it impossible to assess their condition after they have been used.
- Even brief use can affect the technical and operational characteristics of the product.
2. Quality Assurance:
- We thoroughly inspect each boat and accessory before sale to ensure they meet high-quality standards.
- Our products undergo rigorous quality control to minimize the likelihood of defects.
3. Logistics Costs:
- Returning large items, such as boats, involves high logistical costs and transportation complexities.
- To offer competitive prices on our products, we must minimize additional expenses, including return costs.
4. Safety and Completeness:
- Boats and accessories require careful packaging and verification of all components, especially during transportation. Returning such items can compromise their integrity and safety.
- We ensure that every product is shipped in proper condition and with all necessary components.
Recommendations before purchase:
- Careful Product Review: Please carefully review the product description and specifications before purchasing.
- Consultation with a Manager: Our specialists are always ready to provide detailed information and help you make the right choice.
Video Documentation upon Shipping:
We thank you for your understanding and cooperation. We hope our products will serve you long and reliably, bringing only positive emotions and experiences.
To ensure transparency and your peace of mind, we record the packaging and shipping process of each boat and accessory. This allows you to verify that the product is shipped in perfect condition and matches your order.
CONTACT US
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